7 tips for communicating allergens to customers
There are two big reasons why effectively communicating allergens to customers matters: 1) It ensures the customer receives the correct allergen information 2) It helps…
Allergy Awareness Front of House: 10 Tips for Handling Allergen Requests with Confidence
If you’re working front of house, you play a critical role in allergen safety. Allergy awareness front of house is essential for protecting food-hypersensitive customers.…
A typical day in the life of an EHO (if such a thing exists)
EHO Story 📩 People often ask what it’s like being an Environmental Health Officer. They usually imagine a quiet day of clipboard in hand checking fridges,…
Food handler allergen responsibilities: 11 things you need to know.
If you work in a kitchen or handle food in any way, allergens aren’t someone else’s job. They’re your responsibility too. It’s really important that…
What an EHO did with a pen after touching mouse poo…
EHO Story 📩 A fellow Environmental Health Officer (EHO) told me this story recently and it had me laughing and cringing in equal measure. They…
Food allergy and intolerance (and coeliac disease): what’s the difference?
If you’re working in a food business, it’s not enough to know that someone has “a dietary need.” You need to understand the difference between…
How to prevent allergen cross-contact in your kitchen
It’s extremely important for any food business to prevent allergen cross-contact or allergen cross-contamination, as it’s also known. You might have the best allergen folder…
Why allergen management in catering is a must for food businesses in 2026
If you work in catering, hospitality, or foodservice, effective allergen management in catering isn’t just a nice-to-have. It’s a must. Whether you’re preparing food in…
Allergen management for UK foodservice and hospitality: The ultimate guide 2026
If you work in foodservice or hospitality, you already know that keeping customers safe and happy is at the heart of what you do. But…
Red boards are for raw.
EHO Story 📩 This one’s from personal experience, and I still feel disappointed when I think about it. Last year, my husband and I were driving…
The day a defrosting rat made it into court 🐀
EHO Story 📩 You’d think after a while, nothing in environmental health would surprise you. But then one day, a fellow Environmental Health Officer (EHO) shares…
The time I got food poisoning (even after doing everything right) 🤢
EHO Story 📩 As an EHO, I like to think I know how to avoid food poisoning. I’ve inspected hundreds of food businesses, spotted all the red flags,…
“Because you gave me a zero…”
EHO Story 📩 A fellow EHO shared this story with me recently, and I haven’t stopped thinking about it since. They were interviewing the owner of…
The time I (almost) poisoned myself at my own leaving do…
EHO Story 📩 You’d think that as an Environmental Health Officer, I’d be the last person to fall victim to a dodgy meal. But let…
The time I walked into a shop… and the staff member walked out
EHO Story 📩 I’ve had some interesting reactions when turning up for a food hygiene inspection—nervousness, awkward jokes, even the occasional eye-roll. But this one…
