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021

The filthiest chopping board I’ve ever seen 🤢

EHO Story 📩 I’ve inspected a lot of kitchens, and I’m used to finding dirty equipment. But one inspection left me genuinely shocked. In the…

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Natalie Stanton November 4, 2025
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020

When a fridge door nearly landed on my foot…

EHO Story 📩 Some inspections are routine, you know, checks of cleaning, storage, prep, food safety records, food safety management systems etc. But every so…

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Natalie Stanton October 23, 2025
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019

Under the sack was… (No, it wasn’t rats.)

EHO Story 📩 Back when I worked in local government, I was sometimes involved in nighttime raids on food businesses, part of a multi-agency team with the…

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Natalie Stanton October 8, 2025
0 Comments
018

What happens before an EHO turns up

EHO Story 📩 Ever wondered what an Environmental Health Officer is doing before they turn up at your door? Because while most people imagine we just pop…

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Natalie Stanton September 26, 2025
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017

The time I bought sanitiser for a kebab shop. With my own money.

EHO Story 📩 This one takes me back to my days working in local government. There was a kebab shop I was working with. The…

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Natalie Stanton September 15, 2025
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016

“There are no rats.” (There were.)

EHO Story 📩 Back when I was working in local government, I closed a food business due to a severe rat infestation. This wasn’t a…

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Natalie Stanton August 26, 2025
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free-from, gluten-free and vegan claims

Understanding allergen claims in foodservice: Free-from, Gluten-free, and Vegan

Understanding allergen claims in foodservice helps you to understand what different labels and claims actually mean so that you can provide your customers with accurate…

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Natalie Stanton August 13, 2025
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015

“It’s sunstroke,” they said. Spoiler: it wasn’t.

EHO Story 📩 This one goes way back, long before I was an Environmental Health Officer and food safety trainer, back when I was just…

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Natalie Stanton August 12, 2025
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communicating allergens to customers banner

7 tips for communicating allergens to customers

There are two big reasons why effectively communicating allergens to customers matters: 1) It ensures the customer receives the correct allergen information 2) It helps…

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Natalie Stanton August 6, 2025
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allergen awareness front of house banner

Allergy Awareness Front of House: 10 Tips for Handling Allergen Requests with Confidence

If you’re working front of house, you play a critical role in allergen safety. Allergy awareness front of house is essential for protecting food-hypersensitive customers.…

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Natalie Stanton July 30, 2025
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014

A typical day in the life of an EHO (if such a thing exists)

EHO Story 📩 People often ask what it’s like being an Environmental Health Officer. They usually imagine a quiet day of clipboard in hand checking fridges,…

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Natalie Stanton July 24, 2025
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Food Handler Allergen Responsibilities banner

Food handler allergen responsibilities: 10 things you need to know.

If you work in a kitchen or handle food in any way, allergens aren’t someone else’s job. They’re your responsibility too. It’s really important that…

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Natalie Stanton July 23, 2025
0 Comments
013

What an EHO did with a pen after touching mouse poo…

EHO Story 📩 A fellow Environmental Health Officer (EHO) told me this story recently and it had me laughing and cringing in equal measure. They…

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Natalie Stanton July 16, 2025
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food allergy and intolerance

Food allergy and intolerance (and coeliac disease): what’s the difference?

If you’re working in a food business, it’s not enough to know that someone has “a dietary need.” You need to understand the difference between…

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Natalie Stanton July 16, 2025
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how to prevent allergen cross-contact

How to prevent allergen cross-contact in your kitchen

It’s extremely important for any food business to prevent allergen cross-contact or allergen cross-contamination, as it’s also known. You might have the best allergen folder…

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Natalie Stanton July 9, 2025
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How can I help you?

Want to get inspection ready?


Learn from Chartered Environmental Health Officer, Natalie Stanton and go away with the knowledge to confidently deal with your food hygiene inspection and achieve the top food hygiene rating for your business.

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Level 2 Food Safety and Hygiene

Need a Level 2 Food Hygiene certificate?


Just a heads up. This Level 2 Food Hygiene for Catering course isn’t taught like the others.
It’s made up of short videos, delivered by an EHO, giving you confidence and showing you how to work safely.

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Level 3 Food Safety and Hygiene for Catering course


This will guide managers, supervisors and anyone else within a supervisory role in implementing food safety management procedures and ensuring team members follow good food hygiene practices.

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Level 2 Food Allergen Awareness

For all food handlers and front-of-house staff working in a food service environment..
This course covers the basic knowledge needed to identify allergens, understand food allergen risks, communicate safely with customers, and follow procedures to prevent allergen cross-contamination.
Learn more

Level 3 Food Allergen Management

For managers, head chefs and team leaders, supervisors, and senior staff working in a food service environment.
This course provides the knowledge and practical tools needed to manage allergens effectively, comply with legal requirements, and protect the food hypersensitive (FHS) customer.

Learn more

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